| DATE : UNKNOWN |
| ACC: 16857 |
| NEW ACC: 14900 |
| AD.YEAR: AY 2011-12 |
| SEMESTER: AY 2011-12 |
| COURSE: NOT CATEGORIZED |
| SUBJECT: MARKETING |
| TITLE OF THE BOOK: Customer Relationship Management: Concepts adn Technologies |
| AUTHOR: Buttle, Francis. |
| YEAR: 2009 |
| CALL NO.: 658 BUT |
| PRICE: NOT AVAILABLE |
| PUBLISHER/PLACE OF PUBLISHER: Butterworth-Heinemann |
| EDITION: NOT AVAILABLE |
| STATUS: NOT AVAILABLE |
| LEVEL: NOT AVAILABLE |
| ISBN: NOT AVAILABLE |