| DATE : 11.4.2016 |
| ACC: 13752/18347 |
| NEW ACC: 16377 |
| AD.YEAR: 2015-2016 |
| SEMESTER: FALL 15 |
| COURSE: NOT CATEGORIZED |
| SUBJECT: CUSTOMERS |
| TITLE OF THE BOOK: Delighting customers is... a collection of one liners worth a thousand words |
| AUTHOR: Krishna, Gangadhar |
| YEAR: 2014 |
| CALL NO.: 658.812 KRI |
| PRICE: NOT AVAILABLE |
| PUBLISHER/PLACE OF PUBLISHER: NOT AVAILABLE |
| EDITION: NOT AVAILABLE |
| STATUS: Shelf |
| LEVEL: BBA |
| ISBN: 9.78994822951E+12 |