| DATE : UNKNOWN |
| ACC: 15220 |
| NEW ACC: UNKNOWN |
| AD.YEAR: UNKNOWN |
| SEMESTER: ALL SEMESTERS |
| COURSE: NOT CATEGORIZED |
| SUBJECT: OTHER |
| TITLE OF THE BOOK: Customer service: building successful skills for the twenty-fi |
| AUTHOR: Lucas, Robert W. |
| YEAR: 2005 |
| CALL NO.: 658.8 LUC |
| PRICE: NOT AVAILABLE |
| PUBLISHER/PLACE OF PUBLISHER: McGraw-Hill/Irwin New York |
| EDITION: 3rd ed. |
| STATUS: NOT AVAILABLE |
| LEVEL: NOT AVAILABLE |
| ISBN: NOT AVAILABLE |