| DATE : UNKNOWN |
| ACC: 13491 |
| NEW ACC: UNKNOWN |
| AD.YEAR: UNKNOWN |
| SEMESTER: ALL SEMESTERS |
| COURSE: NOT CATEGORIZED |
| SUBJECT: OTHER |
| TITLE OF THE BOOK: SERVICES MARKETING: INTEGRATING CUSTOMER FOCUS |
| AUTHOR: ZEITHAML, VALARIE A |
| YEAR: 2003 |
| CALL NO.: 658.84 |
| PRICE: 19 |
| PUBLISHER/PLACE OF PUBLISHER: TATA MCGRAW HILL, NEW DELHI |
| EDITION: 3RD |
| STATUS: Issued |
| LEVEL: NOT AVAILABLE |
| ISBN: NOT AVAILABLE |