| DATE : UNKNOWN |
| ACC: 13164 |
| NEW ACC: UNKNOWN |
| AD.YEAR: UNKNOWN |
| SEMESTER: ALL SEMESTERS |
| COURSE: NOT CATEGORIZED |
| SUBJECT: OTHER |
| TITLE OF THE BOOK: THE GUIDE TO CUSTOMER SERVICE SKILS FOR THE HELP D |
| AUTHOR: KNAPPA, DONNA |
| YEAR: 2002 |
| CALL NO.: 658.834 |
| PRICE: 10 |
| PUBLISHER/PLACE OF PUBLISHER: THOMSON BUSI PR, LONDON |
| EDITION: 1ST |
| STATUS: NOT AVAILABLE |
| LEVEL: NOT AVAILABLE |
| ISBN: NOT AVAILABLE |